Returns & Refunds Policy

At Alpha7, all perfume sales are generally final. We currently do not accept returns or exchanges for change of mind, personal preference, or fragrance preference.

However, we will assist you if:

• You receive the wrong product.

• The product arrives damaged, broken or leaking.

• The product is defective or materially different from what was ordered or advertised.

• Your order is incomplete or an item is missing.

To request a return, replacement or refund, please contact our customer support at support@alpha7.in within 48 hours of delivery, along with your order number and clear photographs/videos of the package and product.

All requests will be reviewed by our support team. Where a refund is approved, it will be processed to the original payment method within 5-6 business days after approval.

Please note: We do not accept returns of perfumes that have been opened or used unless the product is found to be defective, damaged, incorrect, or otherwise eligible for a refund under this policy.

Email: alpha7perfume@gmail.com

Please include your order number and clear photographs or videos of the issue so that we can review it and assist you appropriately.

Where applicable, we may offer a replacement, refund, or another appropriate resolution after reviewing the issue.

Contact Us

If you have any questions or concerns regarding your order, please contact us at:

Alpha7
Email: alpha7perfume@gmail.com
Website: https://alpha7.in